Charlie Hollins, Benefits Case Manager: A graduate of the University of Humberside, Charlie has accrued over a decade’s experience in the vocational rehabilitation field. Initially working with individuals to provide evidence-based supported employment services he found himself drawn to the world of benefits counseling and in May 2012 gained certification as a Community Work Incentive Counselor. It is in this role that he has been providing services for MD-EN’s sister network, the Maryland Benefits Counseling Network. Charlie has also been tasked with the opportunity of working on the Maryland State Hospital Project which aims to provide benefits-related support to patients as they transition into the community. Charlie has a passion for interpreting all those wonderfully arcane benefits rules and regulations and, coupled with his considerate and empathetic manner, continues to provide clients and their families with quality services specific to their needs.